Awareness Training Provides Proactive Edge in Building Security
By Michael Rodriguez

In our post-September 11th world, security has become more focused, more robust and more proactive on the federal, state and local levels of government. Building owners and
managers, as well as security professionals, today are more aware of their role in assisting law enforcement to counter potential terrorist threats and disasters.

But how safe can we really be?
Many components contribute to the overall safety and security of any building, arena, stadium, office or airport. Since 9/11, we have seen a rapid acceleration in deployment of devices and equipment to assist in deterring or countering a potential terrorist event. Some of these technologies are quite effective, some are not perfected for use in all situations, and some are still evolving in labs around the country. However, as with any good security plan, these technologies represent only a small segment of the “how to” portion of properly securing people and property. Terrorism awareness training is an important addition to a solid security plan and can significantly aid in preventing or minimizing a potential disaster.

Security professionals, building managers and, in particular, your own security officers can benefit from awareness training. Building security officers are the first responders to any event, even before police or fire officials. Training the people at your building site is a cost-effective way to keep alert to any unusual circumstances that, if go unnoticed, could lead to potential disaster.

As a New York Police Department supervisor assigned to the Joint Terrorism Task Force in New York City, I responded to every biological or chemical scare—mainly anthrax— and conducted thorough investigations. My team and I handled the initial response and investigation into the anthrax incident at NBC in October 2001. As soon as we walked into the room, we knew we had a biological event as opposed to a chemical one: people were standing. If they were lying down, this would indicate a serious chemical event. With biological agents, we knew we had more time to provide medical assistance.

With proper awareness training, a security officer would be able to report the presence of a vapor cloud was. Or the officer may observe dead vegetation, birds or insects outside. He or she may smell a strange odor and be able to identify the type of smell. This is the type of invaluable information that awareness training can help provide.

In almost every incident, the first responders are either the security officers on location or employees. These people are in the best position to report initial information about what has or may have happened. Awareness training simplifies complex topics into a more easily understood process, and it stresses a heightened awareness to surroundings. This training also helps instill motivation, as well as a proactive mindset, among your security team. The security team therefore becomes a more valuable tool in protecting your employees, your building and your company’s reputation.

One thing we have all learned since 9/11 is that in our society law enforcement and emergency responders cannot do it alone. We need the extra vigilance of the private security personnel that are deployed all over New York City to increase our chances for
success. A well-trained security team, along with keen public interest, makes a formidable ally that law enforcement can use to help fight for safety and peace of mind.

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